Police & Public Safety Call Recording
Delivering mission critical call recording software solutions for control rooms and contact centres across emergency services including fire, police and ambulance services as well as air traffic control to ensure command centres receive the level of service and support required to satisfy international regulatory requirements.
The NICE Engage platform enables agents to act smarter and faster with less effort when servicing customer needs.
NICE Inform is a multi-media incident information management solution capturing the full spectrum of multi-media interactions for a complete chronological, visual and audible history of an incident all in one place.
Based on the NICE Interactions Management (NIM) architecture, NIM SMB provides reliable, call recording and quality monitoring features for organisations who need to record up to 200 people.
To address the increasing need of financial institutions to integrate more communication channels under their compliance blueprints, Business Systems presents Skype for Business Recording.
Vocal Wordwatch for live and legacy call recording retrieval and replay from a single point of access.