General Business Call Recording
Cost effective and reliable call recording software solutions for organisations looking to record staff who spend time on the phone selling, supporting customers, placing orders, taking reservations or providing advice.
TeleWare Mobile Compliance (TMC) enables financial organisations to record mobile communications and audit text messages in order to adhere to the regulations imposed by the FCA.
NICE Engage SMB is aimed at the SMB market and delivers a subset of the features of NICE Engage. It provides audio, screen, PCI Compliance and Quality Monitoring for contact centres up to 600 seats.
Based on the NICE Interactions Management (NIM) architecture, NIM SMB provides reliable, call recording and quality monitoring features for organisations who need to record up to 200 people.
Simple, easy to use voice recording and call recording software which scales effortlessly to solve technical and complex business challenges simply and effectively.
Captures, indexes and retrieves voice and screen recordings in TDM, IP and mixed telephony environments and is capable of recording thousands of agent or staff across single and multisite as well as meeting smaller call recording requirements.