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Products

FCA and MiFID II Compliant Call Recording

Automated Legacy Call Recording Retrieval

The latest technology designed to automate voice recording retrieval from older tape and legacy call recording systems.

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Mobile Call Recording from TeleWare

TeleWare Mobile Compliance (TMC) enables financial organisations to record mobile communications and audit text messages in order to adhere to the regulations imposed by the FCA.

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NICE Communication Surveillance

NICE Communication Surveillance monitors traders across all channels of communication including voice and text to ensure essential compliance protection.

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NICE Interaction Management (NIM)

NICE Interaction Management delivers multichannel recording for 200+ channels or people and captures, stores and manages telephone, chat and email interactions in the form of voice, screen and text activity.

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NICE Interaction Management for SMBs

Based on the NICE Interactions Management (NIM) architecture, NIM SMB provides reliable, call recording and quality monitoring features for organisations who need to record up to 200 people.

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NICE Trading Recording

NICE Trading Recording (NTR) is a secure and reliable voice recording solution designed to help Financial Trading Floors maintain compliance with financial regulations, resolve disputes and manage call recordings effectively.

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O2 Mobile Recording

Mobile Recording from O2 enables organisations to record voice and text conversations on their mobile phones to help meet compliance requirements, follow best practice and reduce business risk.

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Red Box Quantify for Trading Floors

Simple, easy to use voice recording and call recording software which scales effortlessly to solve technical and complex business challenges simply and effectively.

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Skype for Business Recording

To address the increasing need of financial institutions to integrate more communication channels under their compliance blueprints, Business Systems presents Skype for Business Recording.

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Verint Impact 360 Recording

Captures, indexes and retrieves voice and screen recordings in TDM, IP and mixed telephony environments and is capable of recording thousands of agent or staff across single and multisite as well as meeting smaller call recording requirements.

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Vocal Wordwatch Retrieval & Replay Portal

Vocal Wordwatch for live and legacy call recording retrieval and replay from a single point of access.

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Voice Recording Assurance

Automated systems monitoring technology for proactive monitoring of telephony, turret and call recording solutions.

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