FCA and MiFID II Compliant Call Recording
Are you regulated by the Financial Conduct Authority? Business Systems provides FCA and MiFID II compliant call recording solutions for financial services firms legally obligated to record calls in the event of an investigation or suspicion of illegal trading or fraudulent activity. Outlined below are a number of FCA and MiFID II compliant call recording solutions, providing recordings of transactions which are easily obtainable for playback and review.
The latest technology designed to automate voice recording retrieval from older tape and legacy call recording systems.
NICE Communication Surveillance monitors traders across all channels of communication including voice and text to ensure essential compliance protection.
Based on the NICE Interactions Management (NIM) architecture, NIM SMB provides reliable, call recording and quality monitoring features for organisations who need to record up to 200 people.
Mobile Recording from O2 enables organisations to record voice and text conversations on their mobile phones to help meet compliance requirements, follow best practice and reduce business risk.
To address the increasing need of financial institutions to integrate more communication channels under their compliance blueprints, Business Systems presents Skype for Business Recording.
Vocal Wordwatch for live and legacy call recording retrieval and replay from a single point of access.