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Voice recording software and systems - Nice Mirra Series 2

 

Key benefits


  • Robust, reliable recording technology
  • Proven in mission critical environments
  • Minimal training required
  •  

    The Mirra Series 2 is a digital telephone, radio and fax recording solution for organisations needing to record up to 32 channels/lines. The Mirra Series 2 offers continuous, uninterrupted recording of all telephone or radio communications. It is used extensively throughout the UK in emergency service control centres, the public sector, contact centres and financial institutions.

     

    Key Features

     
    Fully scalable from 4 to 32 channels of analogue or digital recording per logger.
     
    Playback via telephone, speaker, standalone or networked PC.
     
    Digitally compatible with leading PBX and switch hardware platforms, including Nortel, Alcatel, Ericsson, Aspect, Avaya, Siemens, NEC and BOSCH.
     
    Easy to use Windows search software, enabling rapid search for calls by telephone number, date/time and duration.
      Built in security allows access privileges for multiple levels of users .

    Reliability

     
    Voice and/or radio recordings are stored on secure optical media, ensuring long term archiving with no degradation.
     
    Fully digital recordings ensure top quality playback.
     
    Built-in internal memory offers buffer storage of 320 minutes when no storage media is inserted.
     
    Single or Dual DVD RAM options to reduce time period before media change over.
     
    Full systems management software for search, replay and automated fault monitoring.



    Need Quality Monitoring Software to score and assess staff?
    Evaluate integrates with any recorder and provides call scoring and reporting software for small teams
    more information

    Back to Small Call Recording Systems - Overview Click here to request a quote Click here to request further information

     


    From our clients:-

    "The NiceLog system has helped us to increase customer loyalty dramatically and has also improved job satisfaction among our call centre agents"
     
    - IT Manager of UK’s leading courier company

     


    Sales:
    0800 458 2988


    Switchboard:
    020 8326 8200

     
     
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