Our people are our greatest asset, meet some of them below.
Richard Mill, Managing Director
Richard is one of the company founders and over the last 25 years has seen the company grow from start up to occupy its current position as the UK’s largest independent provider and systems integrator of call recording and related workforce optimisation technologies.
Stephen Thurston, Director
As co-founder of Business Systems, Stephen has been involved in providing large-scale enterprise solutions within corporate banking environments and many of the UK’s best-known contact centres. Stephen has brought many innovative solutions to the UK market, including pioneering the first large scale quality monitoring implementations in the early 1990s.
Julie Kerman, Sales
An experienced sales practitioner, Julie has re-engineered the Business Systems sales process with roll out of a customer focussed contact management strategy and development of a passionate and driven sales team who have a thorough grounding in the complexities our customers face.
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Business Systems specialises in call recording technology and today ranks as the UK's most experienced provider with in-house expertise covering:- systems design, implementation and ongoing service delivery and support...
Business Systems introduces NICE Quality Central
Business Systems’ partner NICE has recently released NICE Quality Central, a new quality...