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Our Customers

Our customers reside predominantly in the Contact Centre, Financial Services and Public sector, and include some of the top tier banks and large government departments. Here are a selection of our customers: 
 

Government/Other
 

The UK Visas Immigration (UKVI) Asylum team worked with Business Systems to  implement a Digital Interviewing roll out as part of the Governments digital initiative strategy. 

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Providing quality social housing care and support services, Hexagon Housing worked with Business Systems to unlock the potential of call recording and put residents first. 

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Surrey Police worked with Business Systems to establish a new Quality Monitoring programme. 

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National Air Traffic Services Ltd (NATS), chose Business Systems to supply their call recording solutions. 

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Contact Centre

Specialist outsourcer Equiniti chose Business Systems as their speech analytics solution provider.

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UK's leading retailer Hillarys chose Business Systems for a Call Recording & Quality Monitoring solution.

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Worlds largest owner-operator bookmaker Betfred, placed a safe bet on Business Systems to implement their Call Recording solution.

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Customer management outsourcing company Capita, turned to it's long term partner Business Systems for a managed service.

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As a premier auto-motivation specialist, Dekra chose OPEX Hosting Call Recording to help increase profitability.

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For over 10 years, Business Systems have been working with Eurotunnel as the chosen supplier for call recording. 

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Financial
 

Leading Financial Bank ABN AMRO chose Red Box Recorders and Business Systems managed service to supply their call recording system.

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A Tier 1 American multinational banking and financial services corporation chose Business Systems to manage a major legacy call recording project. 

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A world class investment corporation turned to it's long standing partner Business Systems to implement Interaction Analytics.

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