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NiceCall Focus II
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Key benefits |
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High capacity, high quality recording
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Suitable for command & control, trading or call centre environments
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Now superseded by NiceCall Focus III |
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For organisations recording up to 32 channels, Nicecall Focus II offers many of the capabilities of
Nice’s flagship call recording solution Nicelog, in an affordable scaled down solution.
Nicecall Focus II uses the proprietary platform from the Nice recording range, which has been proven
to offer uncompromised digital quality recording and advanced compression technology.
Recording Applications |
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Total Recording – records all calls, for compliance or risk-management purposes
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Record on demand – enables you to initiate a recording while a call is in progress
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Real time monitoring – enables you to monitor live calls |
Key Features |
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Fully scalable from 4 – 32 channels of analogue or digital recording per logger
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Extension side recording only (not trunk-side)
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Playback via telephone, networked PC or speaker
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Based on Windows 2000 Professional
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Digitally compatible with leading PBX and switch hardware platforms, including Alcatel, Aspect, Avaya, Ericsson, NEC, Nortel, and Siemens.
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Easy-to-use software interface for search and retrieval of calls |
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Highly secure playback software enabling multiple access levels for staff
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Multi-language support |
Reliability |
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Voice and/or radio recordings |
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Secure offline storage to AIT 1, DVD-RAM or DDS4 |
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Fully digital recordings from source ensures premium quality playback
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Up to 25,000 hours of on-line storage (at ADPCM16), allows months of recordings to be instantly available before archiving |
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Hot swappable redundant power supply and RAID 1 Hard Disk Option |
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Integration with NAS (network attached storage) for high capacity requirements |
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Full systems management software for search, replay and automated fault monitoring |
Need Quality Monitoring Software to score and assess staff?
Evaluate integrates with any recorder and provides call scoring and reporting software for small teams
more information
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