When a salesman tells you his proposed
system upgrade is a "forklift job" you know what
he's really saying is, "throw away what you've
got and buy new", yeah right! So what is the commercially
astute thing to do and just where is the smart
money being spent? In this article, the BSL Monitor
shows you there's a Nice alternative at a lower
cost; so read on....
Nicelog users really score because there is a
raft of Nicelog modules and add-ons that transform
the basic systems into real operational powerhouses,
providing their owners with bigger and better
paybacks without the need or cost of a 'forklift'
replacement. We strongly recommend all our Nicelog
users to look at these additional modules to help
improve the functionality of their call recording
systems. An excellent case study can be read under
'Applications That Rock' which shows how BPO provider
iResponse, achieved real benefits with ongoing
savings and didn't have to sell the farm to finance
it.
What happens if you own a Nicelog system but you're
not a Business Systems customer? No problem; our
support department have a well established procedure
which accommodates rebuilding and maintaining
Nicelog systems previously supplied under telco-agreements
or via other sources. To find out more about upgrade
modules and other application packages email to:
niceupgrades@businesssystemsuk.com. For the latest
and greatest new systems from Nice, see Forthcoming
Nicelog Showcase.
There is no denying the fact that since we introduced
Nice back in1994, BSL has made Nicelog the system
of choice for many organisations across the UK
- over 450 customer sites is a pretty good vote
of confidence by anyone's standards.
The reason is simple; in 1994 Nice were the only
company to really offer a call recorder with an
upgrade path that protected the customers' investment.
Thereby, allowing the customer to achieve greater
financial payback year on year and today that
same general rule still applies; so we say, let's
hear a big "well done" for the Nicelog development
team.
For more information on available upgrades go
to upgrades overview or contact us for an Upgrades
brochure - sales@businesssystemsuk.com
or tel 0208 326 8280
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