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OPEX Hosting is focused on adding value to their customers’ operations at
every opportunity, readily identifying that an extremely important part of
this value chain encompasses the customers’ billing experience.
A complete bureau service from Dataflow ensures OPEX can focus on its
primary goal of providing a first class service with its core product offering
whilst leveraging Dataflow’s systems knowledge and billing expertise to
facilitate a quicker, more cost-efficient deployment of services.
For customers, this means calls made using the OPEX platform can now
provide more detailed analysis. These statistics easily identify the busiest time,
numbers called most frequently and the most expensive calls made – the
perfect information to reduce costs and improve operational efficiency. In
addition, the new billing system gives the end-user the ability to download
itemised billing and gain historical access to invoices via the online portal.
Toby Sparrow, Sales Manager at OPEX Hosting, comments “We want every
aspect of the service we provide to our customers to be a positive experience
and chose to work with Dataflow because they enable us to provide a
professional and presentable billing service which is consistent with our
standards throughout the entire business.”
Email sales@opexhosting.com for more information or call 020 8326 8326. |
