Vocal Recorders - VocalMobile

A suite of call recording solutions for organisations that need to capture and store calls from corporate mobile telephone calls.

Outline of service
	•	Ideal for organisation with more than 15 corporate mobile users
	•	Enables the recording of calls made from and received from mobile telephones
	•	Calls are recorded and stored on a secure sever
	•	'Servers' can be installed at your site if needed or you can simply use the 'network'
	•	Access to call recordings is via an Internet Browser
	•	Users are given a special web address and login to access their calls
	•	Calls can be downloaded and emailed and annotated
	•	A price per minute tariff is given depending on usage levels
	•	Mobile handsets must be java or symbian enabled (most modern ones are). We can provide you with a list of symbian compatible mobile handsets
	•	Mobile handsets can be provided free of charge if needed

Costs and Billing
	•	You pay for calls recorded only on a per minute basis
	•	The price you pay per minute depends on you usage level
	•	Typical cost per minute based on a 30 lines of recording would be 25p
	•	'Bundles' of minutes are available
	•	A minimum contract period will apply in some cases
	•	You will be billed quarterly

Several Options exist within this suite.

VocalMobile - Outgoing call recording only

VocalMobile Flexiplan

The mobile telephone user activates the 'blue dot' on their telephone handset to initiate call recording of the next call. For example when making personal calls the blue dot would not be activated. NB -'Blue Dot' technology is more commonly used when mobile telephones are used for dual purposes and need separate bills.

VocalMobile Fixedplan

All outgoing telephone calls are automatically recorded. When installing this service your mobile telephones would be programmed accordingly.

VocalMobile - Incoming and outgoing call recording

VocalMobileTotal Plan

This service requires some installation of hardware at your site, but is still billed on a per minute usage basis. Suitable for organisations with more than 50 mobile telephone users. All inbound and outbound calls are reliably captured and can be access via a secure Internet/Intranet browser.

Click here for a quote
Download order/quote form

From our clients:-

"The call recording system has become a key tool for the team leaders, enabling them to easily pick up on training or coaching issues any agent may have"

- Chris Mason, Resource & Support Manager at Yorkshire Building Society

Sales:
0800 458 2988

Switchboard:
020 8326 8200

Latest News

Business Systems acquires OPEX Hosting Ltd
more...

System Scaling and overload can be a thing of the past
more...