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Events - Highlights from Previous Conferences

Improving Performance in the Contact Centre Conference Series

Business Systems conferences have become well established in the industry for delivering fresh ideas, using a blend of keynote presentations from industry experts such as the Institute of Customer Service and the Customer Contact Association. Case studies have been presented by actual Contact Centre Managers and Directors and our exhibition showcase provides an ideal arena to look at some of the technologies implemented in more depth.

Leeds Event 2007

Download the Leeds Conference Agenda >>
View the Leeds Conference Presentations >>

London City Event 2006


* RECEIVE A PRIORITY INVITE TO OUR LONDON 2007 CONFERENCE >>

*Please note that previous events have been oversubscribed so
early registration of interest is advisable.