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Events

Events

Past Events

Midlands and Yorkshire Contact Centre Conference 2017

Host: UK Contact Centre Forum
Venue: Radisson Blu Hotel, East Midlands Airport
Date: 01/12/2017

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National Planning and National Quality & Insight Conference 2017

Host: The Forum
Venue: Chesford Grange, Kenilworth, Warwick
Date: 28/11/2017

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London and South East Contact Centre Conference 2017

Host: UK Contact Centre Forum
Venue: London Heathrow Marriott Hotel
Date: 23/06/2017

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WEBINAR: Bringing Quality Monitoring into the heart of the Contact Centre

Host: NICE Systems & Business Systems
Venue: Webinar
Date: 15/06/2017

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NICE Interactions 2017

Host: NICE Systems
Venue: IET Savoy Place, London
Date: 06/06/2017

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Digital Transformation in Insurance 2017

Host: Arena International
Venue: CCT Venues - Plus-South Quay
Date: 17/05/2017

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Customer Strategy & Planning 2017

Host: The Forum
Venue: The Majestic Hotel, Harrogate
Date: 24/04/2017

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How To Better Understand The Voice Of The Customer

Host: Call Centre Helper
Venue: Webinar
Date: 09/03/2017

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The Institute of Customer Service Annual Conference 2017

Host: Institute of Customer Service
Venue: Hilton on Park Lane, London
Date: 07/03/2017

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WEBINAR: WFM Employee Engagement - why it matters

Host: Business Systems (UK) Ltd
Venue: Webinar
Date: 24/11/2016

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Customer Contact Expo Speaking Slot - Analytics & Agent Insight

Host: Business Systems & UBM
Venue: Customer Experience Theatre
Date: 28/09/2016

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WEBINAR: Ask the Expert - How to really empower your Agents

Host: Call Centre Helper
Venue: Webinar
Date: 12/05/2016

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