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Events

Events

WEBINAR: Bringing Quality Monitoring into the heart of the Contact Centre

Host: NICE Systems & Business Systems
Venue: Webinar
Date: 15/06/2017

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London and South East Contact Centre Conference 2017

Host: UK Contact Centre Forum
Venue: London Heathrow Marriott Hotel
Date: 23/06/2017

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Past Events

Customer Strategy & Planning 2017

Host: The Forum
Venue: The Majestic Hotel, Harrogate
Date: 24/04/2017

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How To Better Understand The Voice Of The Customer

Host: Call Centre Helper
Venue: Webinar
Date: 09/03/2017

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The Institute of Customer Service Annual Conference 2017

Host: Institute of Customer Service
Venue: Hilton on Park Lane, London
Date: 07/03/2017

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WEBINAR: WFM Employee Engagement - why it matters

Host: Business Systems (UK) Ltd
Venue: Webinar
Date: 24/11/2016

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Customer Contact Expo Speaking Slot - Analytics & Agent Insight

Host: Business Systems & UBM
Venue: Customer Experience Theatre
Date: 28/09/2016

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WEBINAR: Ask the Expert - How to really empower your Agents

Host: Call Centre Helper
Venue: Webinar
Date: 12/05/2016

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