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Events

Events

Business Systems Stand Number: C440

Joining in the Olympic spirit of this summer, we at Business Systems have recognised 5 disciplines that when fittingly adopted in a contact centre can help ‘win the gold’. Visit our stand at CC Expo to find out more about the contact centre pentathlon consisting of:

  1. Call recording
  2. Speech & Interaction Analytics
  3. Quality Monitoring
  4. Workforce Management
  5. Business Intelligence

That's not all. Here are the latest happenings that will also be taking place on our stand at the event:

  • Speaking Slot: Analytics & Agent Insight 

Don't miss our talk on Analytics & Agent Insight in the Customer Experience theatre 28th September @ 10:15am, and discover how Interaction Analytics and Business Intelligence can drive a culture of performance and success within an organisation.
CLICK HERE, to find out more about this session.

  • Consultancy Clinic Slots

BOOK your consultancy session at CC EXPO with a Business Systems expert to discuss in more detail specific technologies and best practices, as well as fresh ideas on the latest and greatest contact centre trends. 

  • Game: Can you beat the scheduler?

If you happen to pass by our stand then here is the perfect opportunity to show off your scheduling and resource skills in our latest game - BEAT THE SCHEDULER. It's simple - look after your 10 man team by moving their lunches around in 5 moves to improve the service level to 85.2%. So can you beat the scheduler? Prizes from the team are up for grabs if you do!

  • GoPro Competition

When at our stand, don't forget to enter our competition where you will be in with a chance to win a GoPro Hero 4! One lucky winner for each day - will it be you? 

To find out more about this event click here >