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Vocal Recorders - VocalCompactProIP |
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Key benefits
Advanced VoIP call recording solution for smaller applications
Connects to a wide choice of IP telephony platforms
VocalCompactProIP is a VoIP call recording solution for small to
medium applications. The solution can record VoIP calls, capture
screen activity and monitor live conversations within a single
server. VocalCompactProIP supports all recording environments, with
the flexibility to record constantly, selectively or on-demand.
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The VocalCompactProIP VoIP call recording solution connects to three major
IP telephony platforms: Cisco, Avaya and Nortel Meridian. Using industry-standard
protocols, VocalCompactProIP monitors the activity of each IP phone to be
recorded. Whenever a call commences, the recording server automatically
receives, records and archives the conversation. Users can then retrieve
and playback calls remotely via the LAN using a multimedia PC.
Key Features
Up to 60 recording channels per server
Links to hundreds of IP streams (ie telephones) automatically recording up to 100/200 simultaneous calls
Synchronised play back of VoIP calls and screens
Robust, high-specification
Same specification as equivalent traditional VocalPro recorder:
80Gb internal hard drive, providing up to 21,000 hours of onboard
storage
Automatic archiving to single or dual DVD-RAM drives
Archive recordings to central location, using NAS, SAN or central
archived storage
Open, familiar architecture: Windows 2000 Professional
Optional mirrored hard drive (RAID-1) to ensure no data loss
in high risk environments
Integration to quality management software to evaluate and monitor
staff performance
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