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Vocal Recorders - VocalMaxIP |
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Key benefits
Connects to a wide choice of IP telephony platforms
High-specification, robust solution to ensure failsafe
recording
VocalMaxIP is a VoIP recording solution for medium to
large applications. The solution can record VoIP calls,
capture screen activity and monitor live conversations
within a single server. VocalMaxIP supports all recording
environments, with the flexibility to record constantly,
selectively or on-demand.
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The VocalMaxIP recording solution connects to three major IP telephony
platforms: Cisco, Avaya and Nortel Meridian. Using industry-standard
protocols, VocalMaxIP monitors the activity of each IP phone to
be recorded. Whenever a call commences, the recording server automatically
receives, records and archives the conversation. Users can then
retrieve and playback calls remotely via the LAN using a multimedia
PC.
Key Features
Up to 96 concurrent recording channels per server
In-built 2nd hard drive for 100% back-up of VoIP calls
Links to hundreds of IP streams (ie telephones) automatically recording up to 100/200 simultaneous calls
Synchronised play back of VoIP calls and screens
Reliability, high-specification
Same specification as equivalent traditional VocalMaxPro recorder:
Hot swappable, mirrored 80Gb internal hard drive, providing
up to 21,000 hours of onboard storage
Automatic archiving to single or dual DVD-RAM drives
Archive recordings to central location, using NAS, SAN or central
archived storage
Open, familiar architecture: Windows 2000 Professional
Integration to quality management software to evaluate and monitor
staff performance
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