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Large Call Recording System - Overview |
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A high end communication recording system offering up to 480 digital channels, it can record phone, screen, VoIP and radio data and support mixed configurations. Its robust Linux operating system ensures increased power, reliability and protection. The system can record selectively, continuously and on-demand and can support free-seating environments. |
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Suitable for any large application, VocalUltraPro includes capacity to record up to 240 channels per server. This call recording system can record voice, screen or VoIP communication constantly, selectively or on-demand, offering high security options as standard. Designed to perform all recording functions within a single server, utilising a modular design, VocalUltraPro offers a flexible corporate recording solution, which can expand with the organisation, providing a secure investment and value for money.
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A flexible recording platform based on industry standard hardware, lowering the cost of acquisition to experience
the next generation of recording for measuring customer service. Offers the latest in recording technologies,
triggering and tagging call recording and screen recording according to rules and offering full web-based recording
applications such as quality monitoring and reports.
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Ideal for high-capacity or high-risk applications, NiceLog offers unlimited channel capacity, with up to 224 channels per server. It has proven reliability within mission critical environments. This call recording system can record voice, screen or radio communication constantly, selectively or on-demand. To ensure data integrity, NiceLog supports multiple redundancy and storage options.
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Offers the next generation of large capacity business transaction recording with high level analysis and
reporting based on the content within the voice call (using word spotting and emotion detection technology).
It offers greater choices to trigger recordings based on keystroke actions alongside fully web based systems
control including sophisticated reporting capability.
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A brand new approach for contact centres to manage and drive business performance throughout the enterprise, ensuring organisations can run their business in an insightful and proactive manner. It gives contact centres the ability to gain a single view of their business whilst improving efficiency, effectiveness and quality of service.
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