|
| |
|
|
| |
Call quality monitoring and management solutions -
Low Cost Call Recorder and Consultancy Package |
| |
Key benefits
Choice of best fit, low cost, entry level call recorder
Establishes effective, paper-based quality programme built
around company objectives
An ideal start up package for small service or sales organisations,
with a limited budget, who do not currently record calls but
wish to do so for purposes of training, coaching and performance
measurement.
The start-up package consists of providing the best fit entry level
call recorder, recording from 4 channels/telephone lines and one
to two days consultancy from an expert in quality. The consultancy
helps develop formal performance measurement, training, or coaching
procedures for organisations wishing to improve service levels or
increase sales.
Business Systems provides a large selection of reliable, cost effective,
entry-level call recorders. As part of this package, the best suited
package will be recommended alongside a quotation on consultancy,
based on what your organisation is hoping to achieve.
More information
on entry level call recorders ...
For a small additional cost, if budget permits, Evaluate Software
can be integrated to the call recorder, which will provide electronic
evaluation forms, a database of coaching session discussions alongside
automated management reports.
More
information on the Evaluate package ...
|
|
