Tag Archives: gamification

Posts Tagged ‘gamification’

Gamification: Unleash the power of competition

As business environments become more competitive, the importance of team performance for organisational success increases significantly. NICE Performance Management provides a single source of truth for employee performance data and goals.  In addition, it provides targeted coaching and gamification to … Continue reading

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Gamification – To Gamify or Not to Gamify

INCREASE MOTIVATION AND DRIVE PERFORMANCE WITHIN YOUR TEAM. Keeping staff engaged at all times, or even for good part of the working day can be challenging, especially in the contact centre environment, where tasks are repetitive and the day is … Continue reading

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How to Power Up Your Staff with Gamification

************************************************************************************ CONTACT CENTRE GUIDE BLOG: 7/9 MyCustomer.com recently published ‘The Contact Centre Guide’ which was sponsored by Business Systems. For those short on time, we created a series of blogs covering the highlights from each chapter. Please find the 7th … Continue reading

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The guru’s guide to contact centre management

The editorial team at MyCustomer.com have done a sterling job in the creation of a new guide focussed on the modern contact centre, the challenges faced and the tools, tactics and technology to address them. In fact we were so … Continue reading

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