Tag Archives: call recording compliance

Posts Tagged ‘call recording compliance’

6 technologies driving recording compliance in 2018

As the New Year slowly creeps in, we thought it timely to update our article ‘Top 6 technologies that will drive recording compliance in 2017’, and look at it from a 2018 perspective. We’re excited about 2018. The FIFA football … Continue reading

Posted in Business Intelligence, Call Recording Compliance, Call Recording Products, Call Recording Technology, Compliance, Financial Call Recording, Legacy Call Recording Products, Mobile Phone Recording, Speech and Interaction Analytics | Tagged | Leave a comment

Accountability and Cultural Change for MiFID II Compliance

With less than a year to go until the application of MiFID II, it is becoming increasingly clear that cultural change is being pursued by the financial regulators as a pressure mechanism to achieve systemic compliance. A characteristic example is … Continue reading

Posted in Call Recording Compliance, Call Recording Technology, Compliance, Featured News, Financial Call Recording, Mobile Phone Recording | Tagged , , | Leave a comment

Digitisation of tape recordings

[Last Updated: March 2018] The way call recordings are stored, plays an important role in ensuring organisations are able to access audio assets either for compliance or business intelligence purposes. Magnetic tape represents one of the riskiest storage mediums for … Continue reading

Posted in Call Recording Technology, Compliance | Tagged , , , | Leave a comment

Vocal Wordwatch: a solution for legacy and live call replay

Business Systems’ Will Davenport explains how award-winning Vocal Wordwatch can provide a viable, secure solution for legacy and live call replay from a single point of access. One of the reoccurring hot topics our clients are coming to talk to … Continue reading

Posted in Call Recording Technology, Compliance, Financial Call Recording | Tagged , , , | 1 Comment

MiFID and Mobile Call Recording – the turbulent relationship

To set the scene on the Brexit stage, on the 24th June, the FCA issued a “Statement on European Union referendum result” stating that: “Firms must continue to abide by their obligations under UK law, including those derived from EU … Continue reading

Posted in Mobile Phone Recording | Tagged , , | Leave a comment

Managing change without compromising compliance

On the 21st-22nd of June we attended the Compliance and Conduct Risk in Financial Services Forum where we held a workshop session with our partners O2, showcasing how technology can help meet the ever changing regulatory and stakeholder demands without … Continue reading

Posted in Financial Call Recording, Mobile Phone Recording | Tagged , | Leave a comment

Surviving the FCA: Call Recording Survey

How prepared are Financial Institutions in the UK to face the demands set by regulators? We’ve teamed up with Fintech Finance in an attempt to find out how prepared Financial Institutions really are, pin point some of the challenges the … Continue reading

Posted in Financial Call Recording, Legacy Call Recording Products | Tagged , , | Leave a comment

Just how prepared are you for MiFID II?

The revised Markets in Financial Instruments Directive (aka MiFID II) will come into play in January 2017. Though it seems like a long time away, it is important for Financial Institutions to start preparing for it now. If not, they … Continue reading

Posted in Call Recording Technology | Tagged , , | Leave a comment

Compliance with MiFID may be easier than you think!

Compliance with MiFID may be easier than you think The ‘Markets in Financial Instruments Directive’ (MiFID) comes into force in November 2007. Those companies that are looking to comply with this directive will need to demonstrate that they have applied … Continue reading

Posted in Compliance, Financial Call Recording | Tagged , , | Leave a comment