Category Archives: Financial Call Recording

Archive for the ‘Financial Call Recording’

Increased Demand for GDPR and MiFID II Compliance Solutions

Resilient plc and Business Systems have announced a strategic partnership to enable compliance with both GDPR and MiFID ll compliance solutions. These forthcoming regulations, due to come into UK law in January 2018 and May 2018 respectively, place great demands on … Continue reading

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Business Systems wins Compliance Project of the Year award

Business Systems has won the award for Compliance Project of the Year at the FStech Awards 2017, with its Vocal Wordwach solution. Business Systems (UK) Ltd, leading compliance and performance optimisation solutions provider, announced that it has won the ‘Compliance … Continue reading

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Accountability and Cultural Change for MiFID II Compliance

With less than a year to go until the application of MiFID II, it is becoming increasingly clear that cultural change is being pursued by the financial regulators as a pressure mechanism to achieve systemic compliance. A characteristic example is … Continue reading

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6 technologies that will drive recording compliance in 2017

Top 6 technologies that will help achieve the required levels of recording compliance for 2017 and beyond. Continue reading

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Vocal Wordwatch: a solution for legacy and live call replay

Business Systems’ Will Davenport explains how award-winning Vocal Wordwatch can provide a viable, secure solution for legacy and live call replay from a single point of access. One of the reoccurring hot topics our clients are coming to talk to … Continue reading

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Business Systems among the 2016 Technology Innovator Awards Winners

Business Systems wins Recognised Leaders in Workforce Optimisation Solutions – UK award, where its unique Vocal WordWatch portal is recognised as Best for Call Retrieval & Replay Technology – UK    Isleworth, September 20 2016 – Business Systems announced today … Continue reading

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Managing change without compromising compliance

On the 21st-22nd of June we attended the Compliance and Conduct Risk in Financial Services Forum where we held a workshop session with our partners O2, showcasing how technology can help meet the ever changing regulatory and stakeholder demands without … Continue reading

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Surviving the FCA: Call Recording Survey

How prepared are Financial Institutions in the UK to face the demands set by regulators? We’ve teamed up with Fintech Finance in an attempt to find out how prepared Financial Institutions really are, pin point some of the challenges the … Continue reading

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How Service Assurance Technology can mitigate financial risk

Telco and IT Systems failure has never been a readily acceptable option for the financial community particularly now, given the Financial Conduct Authority’s (FCA’s) increasing focus on regulatory compliance. With alarming regularity, fines are being issued by the FCA – … Continue reading

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Cleansing legacy call recordings to achieve PCI Compliance

Do you know whether your older call recordings meet the PCI compliance requirements of today? If you’ve only just recently implemented a PCI Compliant call recording solution but still need to retain recordings where you took credit card data from … Continue reading

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