If you’re struggling to fit all your staff into one room or scheduling them to be in one location for a call recording training session then look no further. Business Systems can now provide call recording training for NICE Systems and Red Box Recorders remotely via webinar.
For a fixed rate, any number of staff can attend the webinar and from any location, so if you have staff at different sites or in different countries they can still benefit from receiving best practice guidance on how to get the most out of your call recording system at no extra cost.
Tailored to meet the individual requirements of each organisation, the training programme will be designed following completion of a consultation questionnaire. Typical areas which will be covered include general administration, search and replay and quality monitoring.
Our specialist trainers have programmes designed to help you get the most out of your call recording system and can help if you have new starters or are simply extending your existing call recording application to include a new team or office.
To find out more about this new service simply contact us or call 0800 458 2988.