Evaluate is a cost effective call quality evaluation tool for small to medium sized telephone based sales or service environments, which need to train staff or score and report on performance.
Call Quality Evaluation – Quick product overview
- Easy to use windows based software
- Provides up to 20 scoring templates
- Integrates with ANY call recording platform
- Includes Scorers Guide for consistent scoring
- Costs as little as £100 per seat
- Provides facility to capture coaching notes
- Enables replay of call through PC
- Text and graphical reports on individual and trends at the touch of a button
Support for discontinued recorders
As manufacturers release new products into the market, older versions become discontinued with spare parts and support also being phased out accordingly. Business Systems continues to provide support on these products – for more information check out our webpage on support for discontinued recorders or get in touch on 0800 458 2988.