Call Recording

Compliant Call Recording
High quality, high capacity digital voice, mobile, screen and VoIP recording for organisations subject to regulation including trading floors, brokers, retail banking, financial service providers and insurance companies. These solutions enable compliance adherence, transaction verification, dispute resolution, liability prevention, order confirmation, fact finding and Quality Monitoring.

Tailored recording applications relevant to the police and associated law enforcement agencies, Business Systems have developed the next generation of interview and evidence recording technology, incorporating digital audio and video - suitable for those organisations which require secure and accurate evidence as part of their interview process.

As manufacturers release new products into the market, older versions become discontinued and withdrawn with spare parts and support also being phased out accordingly. Business Systems will continue to provide support on these products and even be able to provide spare parts for some. For more information please contact us and we will be able to advise you.

High capacity, high functionality, corporate call recording solutions supporting unlimited recording capacities. Multiple recording applications available including conventional telephony, radio, VoIP and screen recording. Full recording facilities including full support for industry standard switches (PBXs), ACDs, Turrets, CTI Middleware and Predictive Diallers.

Market leading, tamper-proof mobile phone call recording solution available either as a 'hosted' or 'on-premise' solution. Can be deployed to integrate with existing call recording infrastructure and run through an organisation’s own secure telephony infrastructure by routing calls through a Compliant Enterprise Server (CES) or can be delivered securely via a hosted platform.

SME Call Recording 
Cost effective and reliable telephone, radio, IP and screen recording solutions for small to medium sized organisations looking to record from 4 to 48 channels/lines. Our recording solutions provide modular designs enabling small organisations to organically grow capacity and/or functionality.