SME Call Recording
Vocal MaxIP
Mid-range, single server VoIP recording solutions, supporting up to 96 channels per server. VocalMaxIP is designed to a high specification, offering a robust, failsafe VoIP recording environment.
Vocal MaxIP
VocalMaxIP is a VoIP recording solution for medium to large applications. The solution can record VoIP calls, capture screen activity and monitor live conversations within a single server. VocalMaxIP supports all recording environments, with the flexibility to record constantly, selectively or on-demand.
The VocalMaxIP recording solution connects to three major IP telephony platforms: Cisco, Avaya and Nortel Meridian. Using industry-standard protocols, VocalMaxIP monitors the activity of each IP phone to be recorded. Whenever a call commences, the recording server automatically receives, records and archives the conversation. Users can then retrieve and playback calls remotely via the LAN using a multimedia PC.
Key Benefits
- Connects to a wide choice of IP telephony platforms
- High-specification, robust solution to ensure failsafe recording
Key Features
- Up to 96 concurrent recording channels per server
- In-built 2nd hard drive for 100% back-up of VoIP calls
- Links to hundreds of IP streams (ie telephones) automatically recording up to 100/200 simultaneous calls
- Synchronised play back of VoIP calls and screens
Reliability, high-specification
- Same specification as equivalent traditional VocalMaxPro recorder:
- Hot swappable, mirrored 80Gb internal hard drive, providing up to 21,000 hours of onboard storage
- Automatic archiving to single or dual DVD-RAM drives
- Archive recordings to central location, using NAS, SAN or central archived storage
- Open, familiar architecture: Windows 2000 Professional
- Integration to quality management software to evaluate and monitor staff performance
