SME Call Recording
Vocal CompactProIP
With connections to a wide range of IP switches, the VocalCompactProIP Voip recording solution is suitable for most small to medium VoIP environments. Up to 60 channels can be constantly or selectively recorded using a single server.
Vocal CompactProIP
Vocal CompactProIP is a VoIP call recording solution for small to medium applications. The solution can record VoIP calls, capture screen activity and monitor live conversations within a single server. VocalCompactProIP supports all recording environments, with the flexibility to record constantly, selectively or on-demand.
The VocalCompactProIP VoIP call recording solution connects to three major IP telephony platforms: Cisco, Avaya and Nortel Meridian. Using industry-standard protocols, VocalCompactProIP monitors the activity of each IP phone to be recorded. Whenever a call commences, the recording server automatically receives, records and archives the conversation. Users can then retrieve and playback calls remotely via the LAN using a multimedia PC.
Key Benefits
- Advanced VoIP call recording solution for smaller applications
- Connects to a wide choice of IP telephony platforms
Key Features
- Up to 60 recording channels per server
- Links to hundreds of IP streams (ie telephones) automatically recording up to 100/200 simultaneous calls
- Synchronised play back of VoIP calls and screens
Robust, high-specification
- Same specification as equivalent traditional VocalPro recorder:
- 80Gb internal hard drive, providing up to 21,000 hours of onboard storage
- Automatic archiving to single or dual DVD-RAM drives
- Archive recordings to central location, using NAS, SAN or central archived storage
- Open, familiar architecture: Windows 2000 Professional
- Optional mirrored hard drive (RAID-1) to ensure no data loss in high risk environments
- Integration to quality management software to evaluate and monitor staff performance
