Professional Services

Overview

Overview

Professional Services within Business Systems underpins and supports every customer engagement and hardware or software deployment we embark on. With over 60% of the companies personnel residing in this division and a 24 hour service facility with 365 day support capability we are committed to providing the best value for money professional servicing in the industry.

Service & Support Contracts Fully Managed Services Health Checks & Call Outs Project Management Overseas Support

Relocation, Expansion & Downsizing Consultancy Training System Upgrades & Buy-backs Customer Service Centre

NICE Systems – NICE operate a non-exclusive distribution policy throughout EMEA and Business Systems are proud of the awards and leading position we hold in this competitive environment.

 

2006/7    EMEA – Outstanding Growth Award

2005       First Diamond Status Award

2004       First Platinum Status Award

2002       First Global NASP Award

2000       EMEA - Distributor of the Millennium

1998       EMEA – Golden Distributor

1997       EMEA - Distributor of the Year

1996       EMEA - Distributor of the Year

1995       EMEA - Distributor of the Year

 

Verint Systems – Business Systems are proud to have been selected by Verint as the ‘exclusive’ service provider for the Audiolog product range throughout the UK.

Will Business Systems service and maintain our system if we did not buy it from you?
Yes - assuming it is one of the brands that we support.

Can Business Systems maintain our system if it has reached (EOL) ‘End of Life’ from the manufacturer?
In most instances the answer is: Yes – our standard policy is to support systems for 3 years beyond manufacturers EOL dates along with spare parts holding for all systems ex-stock.

Will Business Systems take over maintenance of our system if it is currently experiencing faults?
Yes – we will arrange with you to provide a ‘Systems Health Check’ so that we both understand exactly the state of your system and arrange the necessary corrective work accordingly.

Will Business Systems subcontract our maintenance to a third party?
No – Business Systems use all their own staff.

Are Business Systems fully accredited to work on our system?
Yes - Business Systems are what is known in the industry as a Super-VAR, this means we not only have the highest accreditation from the manufacturers with which we partner but we also have the skills and resource to integrate to third party systems.

For existing Business Systems customers with service and support maintenance contracts, wishing to log faults or related queries, please either contact our team via email or phone using the details below.  

 

Email:  customerservice@businesssystemsuk.com
Tel:     +44 (0)20 8326 8300
 

Postal Address:
Customer Services Team
Business Systems (UK) Ltd
462 London Road
Isleworth
Middlesex
TW7 4ED

 

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