News
New Call Quality Evaluation Tool - Evaluate
Evaluate is a cost effective call quality evaluation tool for small to medium sized telephone based sales or service environments, which need to train staff or score and report on performance.
Quick product overview
- Easy to use windows based software
- Provides up to 20 scoring templates
- Integrates with ANY call recording platform
- Includes Scorers Guide for consistent scoring
- Costs as little as £100 per seat
- Provides facility to capture coaching notes
- Enables replay of call through PC
- Text and graphical reports on individual and trends at the touch of a button
For a comprehensive fact sheet on Evaluate contact us by email or call:- 0208 326 8200
Watch this space for information on a very low cost single line recorder from Business Systems being launched in our next issue.
