Mobile Call Recording Advice Hub

Mobile Phone Recording Report - Key Outcomes from FSA Presentation & Panel Discussion
With less than twelve months to go before a UK deadline on City securities firms – spanning investment banks, brokerages and wealth managers - to deploy mobile call recording solutions under new regulations, the Financial Services Authority (FSA) told firms at a recent industry forum to start talking to technology providers to arrange “reasonable and adequate” solutions.

FSA Mobile Recording Consultation Feedback & Final Rules
The FSA has now mandated the recording of mobile phones and other handheld electronic communication devices. Recordings will need to be stored for a period of 6 months and only applies to mobile phones which are issued by firms for business purposes. Changes to these taping rules will be effective from November 14, 2011, giving firms a period of 12 months to deploy the appropriate technology to ensure compliance.

WHITE PAPER - Mobile Phone Recording: Issues & Costs Uncovered
With a decision from the FSA on mobile phone recording imminent– what challenges do financial services firms face and how best can they be overcome? This paper provides insight into the implications, costs and issues involved and includes commentary from the FSA and a review of the CESR consultation paper.

My Word is my Bond
The UK Financial Services Authority (FSA) are currently reviewing whether to lift the mobile call recording exemption for companies involved in dealing with client orders and transactions in the equity, bond, financial and commodity derivatives markets. With a decision imminent, this article from Business Systems identifies what technology is available and how you can leverage your existing telephony infrastructure.

Top 10 Challenges of Mobile Call Recording
This article from Business Systems and published on the FST Europe website identifies key issues any business evaluating a mobile call recording solution should consider prior to implementation. From safeguarding the user experience to defining accurately what the ability to record in a compliant manner means, this article is an invaluable guide for first time users and implementers of mobile call recording solutions. 

Investment in new call recording systems not necessary to meet FSA mobile taping regulation
This news release from Business Systems highlights the fact that a company does not have to invest in brand new call recording systems to meet proposed FSA mobile taping regulation. Solutions exist which leverage a firms existing call recording estate, with this article explaining more on the topic. 

Vocal Mobile - Mobile Phone Recording
The professional way to record all telephone conversations and SMS messages to and from moblie phones and meet future compliance standards. The compliant recording process provides corporate clients with a tamper-proof system which allows recording of their mobile phones to take place either within the telecoms network or on the organisation's own in-house recording systems - whichever best fits the corporate policy.