Public Safety
Market Overview
When there is an emergency lives are often at risk and every second taken could be the difference between life and death. Communication is a vital ingredient in ensuring that the correct information is passed to the relevant emergency services concerned and that their response is handled correctly and in the most efficient time and manner possible
If mistakes are made an inquiry will almost certainly be carried out with people or organisations having to defend their actions, possibly in a court of law. The spoken word therefore is critical in determining what was said, by whom to whom and when it was said.
Business Systems UK Voice Recording Products have been engineered to meet the demanding needs of the Public Safety sector by capturing voice and data communications together with the necessary tools to locate the actual call required. All incoming or outgoing communication either by telephone or radio is automatically recorded and stored on the system’s own internal Hard Disks together with relevant data such as time, date, duration of call. Additional data such as the identity of both caller and your own employee are available options dependant upon system configurations.
Peace of Mind is ensured via the system’s Dual Disk drives which ensure that the important calls in question will be recorded. Archiving of calls is also available, if required, via media such as DVD, AIT and DDS DAT tapes.
The location and playback of calls can be carried out quickly and easily via the User Friendly Query and Search applications running on the Operator’s / Supervisor’s own PC Workstations connected via LAN/WAN or virtual private network. Authorised Operators / Supervisors etc can also monitor live calls in Real Time thus providing a platform for ‘on the spot’ decision making to be carried out.
Business Systems UK provide the latest technology systems and ‘know how’ to solve the problems associated with Emergency situations whether Ambulance, Police, Fire or Public Transport are involved.
